ManTech Service Desk/Specialist in Bethesda, Maryland

Become an integral part of a diverse team that leads the world in the Mission, Cyber, and Intelligence Solutions group. At ManTech International Corporation, you ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer oriented Information Technology Analyst to perform as an Service Desk Manager/Specialist to support the Service Desk Team for an IT Operations and Maintenance contract in the Bethesda, MD.

Responsibilities include, but are not limited to:

• Perform a variety of analytical tasks which are broad in nature and are concerned with the design and implementation, including personnel, hardware, software and support facilities and/or equipment Perform with some latitude for un-reviewed actions and decisions

• Plan and perform analytical and engineering research, design development, and other assignments in conformance with design, engineering and customer specifications

• Coordinate the activities of technicians assigned to specific analytical projects

Required Qualifications:

• Develops new concepts and processes. Analyzes root causes and resolves issues. Supports more junior level technicians and specialists in their activities. Can perform all tasks of lower level technicians or specialists.

• Works individually, actively participates on integrated teams, and may also lead a task, project or team

• Requires guidance and direction from more senior level technicians, specialists, and managers only when dealing with new, uncertain situations. Provides guidance to lower level technicians and specialists.

• Training/Certifications. DoD 8570.01 compliant: Security +, GSEC, SSCP, or CCNA Security

Desired Qualifications:

Training or certification in any of the following, ITIL, ITSM, DevOps, SAFe, Jira

Education Requirements:

Degree from accredited institute in an area applicable to the position Minimum years of relevant experience in addition to education level

High School Diploma / GED 8

Associates Degree 6

Bachelor s Degree 4

Master s Degree 2

Security Requirements:

U.S. Citizenship and an Active Top Secret Clearance with SCI Eligibility. Must be clearable up to TS/SCI with Polygraph.

Qualifications

Requires Bachelor s degree (in Computer Science, Management Information Systems or related field) or equivalent, and two to four years of related experience.

Degrees

Equivalent Experience/Education, Bachelor's Degree

Years of Experience

02-03 years w/High School Diploma, 03-04 years w/High School Diploma

Position Type

Full-Time

Shift

Day

Overview

ManTech International Corporation is comprised of approximately 7,300 talented employees who use advanced technology to help government and industry meet some of their greatest challenges around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Nearly half our employees have a military background, and approximately 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, health, space, and intelligence communities; we hold nearly 1,100 active contracts with more than 50 different government agencies.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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