ManTech Global Security Control Center Operator in Fort Belvoir, Virginia

FULL TIME SATURDAY-WEDNESDAY 2nd SHIFT (2PM-10PM)

Become an integral part of a diverse team that leads the world in the Mission, Cyber, and Intelligence Solutions group. At ManTech International Corporation, you ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer oriented Global Security Control Center Operator to join our team in the Fort Belvoir, VA. area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.

Responsibilities include, but are not limited to:

  • Serves as the central point of contact for multiple physical security systems at the client’s Headquarters location, including operating and maintaining the Diamond II security access control system, intrusion detection systems (IDSs), and an array of closed circuit television (CCTV) cameras

  • Records security system alarms, facilities and security system/equipment deficiencies, and other occurrences for appropriate follow-up

  • Dispatches security officers to alarm activations, security/emergency incidents, and other critical events occurring within the facility to determine the cause and to render immediate on-scene security and assistance, as required

  • Monitors world events for potential impact to client assets

  • Makes accurate and timely notifications to senior Agency leaders, functional representatives, and other key personnel during routine and emergency situations

  • Supports facility, Agency, and installation emergency actions (actual and simulated), including Occupant Emergency Plan (OEP) and Continuity of Operations Plan (COOP) activations

  • Performs other security-related functions as directed by management, the client, and installation official

Position Requirements:

  • High school diploma or equivalent

  • An equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company

  • Minimum of 1 year experience in an operations center/call center environment

  • Experience in balancing stress and workload to ensure mission success and continuity of operations

  • Capable of accurately making critically important decisions with little information and time

  • High-level customer service skills as demonstrated by way of previous work history

  • Excellent grasp of MS Office suite and programs, to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.

  • High-level analytic and computer skills; must be able to navigate menus and perform logic-based searches of data rapidly and effectively

  • Ability to interact effectively at various professional levels and across diverse cultures

  • Multitasking skills, including the ability to answer multiple phone lines, prioritize alarms, and efficiently dispatch security officers while receiving visitors, issuing/altering/deactivating ID badges, responding to emails, and monitoring CCTV equipment

  • Excellent communications skills, including a mastery of the English language-both written and spoken Ability to maintain a positive attitude and high motivation level focused on success

  • Professional and calm demeanor, even under high pressure/stress

  • Ability to sit for prolonged periods of time (the entire work day) without becoming distracted or complacent

Security Requirements:

Active Secret clearance with eligibility to obtain a Top Secret clearance.

Qualifications

Requires High School diploma or equivalent and one to two years of related (government security environment) experience.

Skills/Abilities :

While performing the duties of this job, the employee may be required to reach with hands and arms; stoop, kneel, bend, crouch or crawl. May have to lift and/or move up to 50 pounds or more.

Degrees

High School Diploma or GED Certificate

Years of Experience

01-02 years w/High School Diploma

Position Type

Full-Time

Shift

Evening

Overview

For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accomodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accomodation please click careers@mantech.com and provide your name and contact information.