49155BR
Business Title Technical Trainer III
Group MCIS
Location USA TEXAS San Antonio
Clearance Level Needed TS/SCI
Category Customer Service & Technical Training
Job Duties and Responsibilities What this Position will Offer You?
Be a part of an exciting team that supports the Intelligence Community in bringing cutting edge solutions to analysts.
You will be offered development growth as well as the opportunity to support challenging programs and utilize your skills in meeting requirements within a highly diversified customer arena.
General Responsibilities: Develops and presents complex training programs for customers and in-house employees. Coordinates with sales, marketing, and engineering to identify program needs, obtains technical data and schedules programs. Tests trainees to measure their learning progress and to evaluate effectiveness of training presentations. Conducts training programs on complex topics and designs and develops training program elements/modules. Provides guidance and direction to less experienced trainers utilizing strong technical and training skills.
Specified Responsibilities: Applies an enterprise-wide set of disciplines for the planning, analysis and technical requirements gathering on an enterprise-wide basis. Develops standard process and capabilities for transition integration of IT Services. Applies process improvement recommendations, group facilitation, interviewing of clients, provides additional forms of knowledge transfer when applicable. Acts as key coordinator between multiple project teams to ensure enterprise-wide integration of IT Services. Assist in establishing standards for IT Service integration procedures. Constructs sound logical business improvement opportunities consistent with corporate Information Technology Service Management guidance.
Required IT Training and Certifications: ITIL® v3 Foundation certification and HP Service Manager 7.11 End-User Training are highly desirable.
"Reminder: you should submit your resume through your customer’s pre-publication review process to ensure no inadvertent disclosure.”
Qualifications Requires Bachelor’s degree (in Training/Development or related field) or equivalent, and five to seven years of related (training, sales and/or technical) experience.
Additional Qualifications Required IT Training and Certifications: ITIL® v3 Foundation certification and HP Service Manager 7.11 End-User Training are highly desirable.
"Reminder: you should submit your resume through your customer’s pre-publication review process to ensure no inadvertent disclosure.”
Degrees Equivalent Experience/Education
Bachelor's Degree
Years of Experience 05-07 years w/Bachelors Degree
08-10 years w/High School Diploma
Position Type FT
Date Required 15-Dec-2011
Shift Other/Unknown
Overview For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies.
ManTech International Corporation, as well as its subsidiaries, is concerned that it fulfill its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Special Disabled Veteran, Armed Forces Service Medal Veteran, Recently Separated Veteran, Vietnam Era Veteran or Other Protected Veteran, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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