ManTech Systems Administrator, Staff in Fort Bliss, Texas
Supports AHLTA/CHCS systems. Performs system administration tasks for these systems which will include account creation, system backups, hardware support, application support, downtime reporting, and support for system failures. . Provides hot-line support to customers and possesses troubleshooting skills and knowledge of the MHS clinical systems and Windows environment and OS. Analyzes and supports technical documentation detailing installation procedures. Supports the overall integration of all system peripherals so that they can operate correctly within a predefined environment. Monitors, schedules, and manages the overall installation and maintenance of hardware and software on a daily basis. Monitors overall system performance. Oversees daily operations of system at the customer site to ensure system availability. Troubleshoots hardware and application software. Provides customer with release notes and direction on new software releases and software maintenance updates at the customer site. Logs trouble calls with the DHA Global Services Desk with required follow-up until problem resolution. Maintains a site log of trouble tickets and accumulates data for effective problem resolution statistics. Performs system security checks on a routine basis. Interfaces with customer and is responsible for technical communication with management/other sites.
· CompTIA Security + certification
· Experience working in military healthcare environment
· Good organizational skills
· Effective communication skills (oral & written)
· Knowledge of Windows XP, Microsoft Office, and Outlook—able perform basic tasks with these applications such as word processing, sending email, etc.
· Working knowledge of basic hardware such as printers and scanners, media storage.
· Prior experience with DHA
Requires Bachelor s degree (in Computer Science or related field) or equivalent, and two to four years of related experience.
Equivalent Experience/Education, Bachelor's Degree
Years of Experience
02-04 years w/Bachelors Degree
ManTech International Corporation is comprised of approximately 7,300 talented employees who use advanced technology to help government and industry meet some of their greatest challenges around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Nearly half our employees have a military background, and approximately 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, health, space, and intelligence communities; we hold nearly 1,100 active contracts with more than 50 different government agencies.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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