ManTech Technical Manager Level 1 in Hanover, Maryland
Managing service delivery staff to ensure service levels and objectives are met.
Implementing operations improvements to meet established objectives across multiple facilities.
Assisting in managing activities related to customer requirements, budget challenges, human resource needs and plans for new business development within assigned area.
• Facilitating customer relationship and satisfaction while ensuring adherence to company policies and processes.
• Investigating matters of significance, recommends and implementing appropriate course of action.
• Implementing business processes and assisting in process improvement initiatives in order to enhance customer service.
Shall have seven (7) years of experience that may include a combination of work history and education. A master s degree is equivalent to 6 years of experience, a bachelor s degree is equivalent to 4 years of experience and an associate s degree is equivalent to 2 years of experience. The degree must be from an accredited college or university. Must have excellent communication, interpersonal, and leadership skills. They coordinate with team members – those in project management, security, asset management, customer service or help desk departments – to solve problems and manage projects. Conflict resolution, analytical, and decision-making skills are crucial to the position as well.
Desired: DoD 8570 IAT Level 1 or MCSE
Equivalent Experience/Education, Bachelor's Degree
Years of Experience
05-06 years w/High School Diploma
For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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