ManTech Help Desk Lead in Springfield, Virginia
Become an integral part of a diverse team that leads the world in theMission, Cyber, and Intelligence Solutions group. At ManTech International Corporation, you ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer oriented Enterprise Management Engineer to join our team in the Springfield, VA area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.
Responsibilities include, but are not limited to:
•Performs engineering, implementation, configuration, operations and sustainment of standardized EM tools and services
•Help designs and implements ITIL and operational processes, working with customers and stakeholders to understand requirements and challenges and solving problems with ITSM tool configuration and customization.
•Assist with drafting and coordinating ESC governance and guidance documentation
•Works closely with the HGA EML to identify existing unmonitored IT services that would be advantageous to NGA to integrate and include under ESC monitoring and ESD support operations
•Supports the development of deliverables
•Helps deliver tool solutions and coordinates the stand-up of the ESD and ESC monitoring activities for new IT services
•Help implement training and participates in continuous process improvement activities through the enhanced implementations
•Bachelor's degree (in Engineering, Computer Science or related field) or equivalent
•One or more years of related experience
•Experience drafting and coordinating governance and guidance documentation
performing engineering, implementation, configuration, operations and
sustainment of standardized EM tools and services
•Experience working with customers and stakeholders to understand requirements and challenges
An Active TS/SCI clearance is required.
Requires Bachelors degree (in Computer Science or related field) or equivalent, and seven to nine years of related experience in computer hardware, software, networking systems, and in the set-up, configuration, use, and trouble shooting of computer systems.
Years of Experience
For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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