ManTech Audio/Visual & VTC Technical Support in Afghanistan

Overview

This program requires operations and maintenance of the audio and visual (A/V) and video teleconferencing (VTC) end-user equipment residing on the military owned segment of the designated Air Field and other A/V and VTC systems throughout the CJOA-A as directed by the Air Field managers. The candidate will oversee daily operations and management of all neighbored VTC bridges on the Video Communications Server (VCS) cluster across three network enclaves. They will provide subject matter expertise in the configuration and operations of various VTC implementations, to include Cisco and Polycom. The employee shall assist in the set up and operations of VTC

meetings.

Task/Requirement

The selected candidate will work 72 hours per week each, and available (on-call) 24/7 for the following tasks

and requirements: may need to be able to travel to Operating Bases around the CJOA-A supported by the customer when required to provide A/V and VTC technical support. They shall support the installation, inspection, repair, operation and maintenance of all current A/V and VTC systems residing on the military segment of the Air Field and other A/V systems throughout the CJOA-A as directed by the managers in charge. The employee shall manage the required meeting rooms that supported by military A/V and VTC equipment, conduct scheduling of the rooms, ensure the rooms are operational prior to any meetings or events, and provide assistance as necessary. The candidate shall coordinate with appropriate computer/network help desks to ensure proper performance of systems attached to the A/V and VTC systems by submitting trouble tickets to facilitate fix actions on end-user equipment. The candidate shall have strong customer support/service skills and the ability to respond to changes in a fluid workplace environment. Equipment shall be on the theater property book accounting and financial inventory accounting as it applies to the Army budgeting system and federal regulations, federal law and Army regulation compliance. Specific needs for required personnel at each location will be determined by the managers. The contractor shall successfully support Tandberg MCUs, Cisco Videoconferencing 3500 series, Tandberg 1000 Desktop VTC Units, Tandberg 1700 Desktop VTC Units, Tandberg 6000 & 8000 VTC equipment. Contractor shall also provide support for special events on Bagram or in other areas within the CJOA-A. These special projects may involve temporary runs of various cable types and creative solutions to service delivery issues for these events. The employee shall set up and tear down Audio Visual systems that are typically part of these events. They shall coordinate with the Contractors Program Manager to facilitate the return of all items under warranty to their appropriate repair facility, as well as, the reshipment and reintegration of said equipment back to its originating location. The employee shall assist users in the operation and set up of audio visual (A/V) and VTC equipment utilized in day-to-day operations and collaboration. Shall provide users with training on work stations, auxiliary equipment, and end-user equipment. Their responsibilities

also include operating and maintaining a central VTC control hub and VTC suites; testing and troubleshooting VTC links; coordinating troubleshooting and maintenance of other network devices to prevent VTC disruption; maintaining configurations and settings for ancillary equipment that support the VTC network; and submitting workorders and turning-in faulty equipment for repair or replacement.

Qualifications

Requires High School diploma or equivalent, and three to four years of related experience. Technical training in computer science, or related field preferred.

Degrees

High School Diploma or GED Certificate, Equivalent Experience/Education

Years of Experience

03-04 years w/High School Diploma

Position Type

Full-Time

Shift

Other/Unknown

Overview

ManTech International Corporation is comprised of approximately 7,300 talented employees who use advanced technology to help government and industry meet some of their greatest challenges around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Nearly half our employees have a military background, and approximately 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, health, space, and intelligence communities; we hold nearly 1,100 active contracts with more than 50 different government agencies.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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