ManTech VTC Operations Administrator in Afghanistan
This team oversees daily operations and management of all neighbored VTC bridges on the Video Communications Server (VCS) cluster across three network enclaves and provides subject matter expertise in the configuration and
operations of various VTC implementations, to include Cisco and Polycom.
The selected candidate provides twelve (12) hours of coverage six (6) days a week and available (on-call) 24/7
for the following tasks and requirements, with the ability to respond to critical outages within 30 minutes (further
coverage is needed for a VTC engineer with the ability to travel and support other sites around the CJOA). This
support shall include integration and management of a robust VTC architecture in the theater and shall comply
with standards dictated by DISA, USCYBERCOM, Southwest Asia Cyber Center (RCC-SWA), and JNOSC-A.
This shall include operating and maintaining a central VTC control hub and VTC suites; testing and
troubleshooting VTC links; coordinating troubleshooting and maintenance of other network devices to prevent
VTC disruption; maintaining configurations and settings for ancillary equipment that support the VTC network; and
submitting work orders and turning-in faulty equipment for repair or replacement. The VTC Operations Administrator:
Shall maintain network topology diagrams that depict all VTC bridging equipment; updates will be made within seven days of network changes.
Shall maintain VTC bridging devices and endpoints in accordance with DISA STIG policies; devices must be
compliant within 30 days of policy updates.
Shall begin troubleshooting problems within one (1) hour of notification; shall resolve problems within six (6) hours.
Shall provide monthly inventory of all network devices, including number of endpoints.
Requires High School diploma or equivalent, and three to four years of related experience. Technical training in computer science, or related field preferred.
High School Diploma or GED Certificate, Equivalent Experience/Education
Years of Experience
03-04 years w/High School Diploma
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